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Frequently asked questions
Here are some common questions about our services.
If your patient is human and has a pacemaker/defibrillator implant, call 800-547-0394 to reach a BIOTRONIK representative in the USA 24/7.
You can reach our customer support team by emailing info@dextronix.com or calling +1 866-744-3427, or using the chat within the website portal connected to your quote or invoice. Our dedicated team will assist with any inquiries or issues.
We’re committed to providing prompt and effective solutions to ensure your satisfaction.
Before returning products to us, please contact our support team. They will send you a warranty claims form.